Live Video works only when accessed through notification
Live video only works if I catch the notification and click it. Going direct to live video does not work. I just bought these cameras last month. One of them is literally 20 ft from a commercial grade exterior WiFi extender which allows multiple people to stream at once on their phones, yet the Ring cams dont work.
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18-12-2020 03:29:55
Responses (1)
- T
I'm having the same problem as well - cameras are 20 feet away from a $1200 AP and has RSSI of 65. From reading the threads on here sounds like a known issue - tired of fighting with it. Fortunately I was able to save the boxes from the garbage - sending 2 cameras back to amazon. Pretty sad - a $20 walmart camera that uses isecurity+ works 200 feet away.
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21-12-2020 05:23:38
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Caitlyn_Ring
Hi @TechGuyatCCV. What are you seeing when you attempt to access the Live View? Are you receiving a specific error message, or does it not load? Feel free to attach a screenshot so we can get a better idea of what you're seeing on your end. A great resource for Live View concerns specifically is our Community Post on this topic [here](https://community.ring.com/t/live-view-not-activating-and-connecting-troubleshooting-tips/249), so you may also find the answer there! :)
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18-12-2020 04:25:45
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