Ring Security Cameras

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Lights won't turn off no matter what I try.
hardwired-security-cameras
troubleshooting
cs-support

I am not sure what to do here. A couple weeks ago, my floodlights wouldn't turn off. Even when I turn the lights off on the app, they'll go back on within seconds. It's not a motion detection as I get notifications. I tried rebooting the device both through the app and by holding the button on the device. The only way the light stays off is if I turn off the setting for the lights to go off when motion is detected.

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19-05-2025 12:43:08

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