Ring Security Cameras

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M
Legacy Motion Map - RING Stickup Cam - MOTION BLOCK
troubleshooting
wireless-security-cameras

I was going through camera settings to work with advanced motion maps and I have a Legacy motion BLOCKED area that is black and can't edit it. What are my options? If I can manage the motion areas with the advanced polygon I'd like to remove the BLACK section of the image.

745

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17-11-2021 03:46:56

Responses (1)

  • C

    Hi @mojo621. Would you mind sharing a screenshot of this? It sounds like you're referring to a Privacy Zone, which you should be able to edit by following the steps in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/360028035532-Creating-and-deleting-Privacy-Zones). This will be different than editing the Motion Zones themselves, so it should allow you to delete the Privacy Zone.

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    17-11-2021 08:41:58

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