Ring Security Cameras

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U
I've just got a new wifi router
hardwired-security-cameras
troubleshooting

I've just got a new wifi router and I'm unable to connect my floodlight camera. I don't have access to the QR code as the camera is high up. How can I connect my camera.

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20-12-2021 06:38:21

Responses (3)

  • U

    Has anyone answered this as I have some issue but if a joke if I now need to pay someone to take down the camera

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    20-12-2021 08:09:17

    • U

      See this link to change the wifi network on your floodlight camera. You don't need the QR Code. https://support.ring.com/hc/en-us/articles/360034825092-How-to-Reconnect-Your-Ring-Doorbell-or-Security-Camera-to-Wifi-or-Change-Your-Wifi-Network

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      20-12-2021 09:38:29

        U

        Now it is asking me to put in a pin which I don't have

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        20-12-2021 10:26:29

        U

        Maybe that's the pin for the security system if you have one.

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        21-12-2021 12:02:20

    • T

      I have done this recently. However I have a ring doorbell also and performed the reconnection to this first and found the pin under the cover of the doorbell. When it came to the camera I believe because I had already entered a code it did not request one for this device. Not sure if this helps, also do not remember seeing a pin on the camera; just a QR code.

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      27-12-2021 04:13:05

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