Ring Security Cameras
Indoor/Outdoor Power Adapter for Stick Up Cam
I ordered the power adapter for Stick Up cam. I have the Stick up cam battery 2. Evidently this will not work with the one I have? Is there a power option for the Stick Up cam battery 2? This is what I ordered that does not work: [https://www.amazon.com/Indoor-Outdoor-Power-Adapter-Stick/dp/B07W1WVXFQ/ref=sr\_1\_3?keywords=Indoor%2FOutdoor+Power+Adapter+for+Stick+Up+Cam+Plug-In&qid=1576860824&s=amazon-devices&sr=1-3](https://www.amazon.com/Indoor-Outdoor-Power-Adapter-Stick/dp/B07W1WVXFQ/ref=sr_1_3?keywords=Indoor%2FOutdoor+Power+Adapter+for+Stick+Up+Cam+Plug-In&qid=1576860824&s=amazon-devices&sr=1-3)
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20-12-2019 04:54:32
Responses (1)
- W
Thank you. I called customer service. One question I had that they never answered, is there anyway to tell the wall adapter is working? If the battery level keeps droping can I assume it is not working? I tried taking the battery out, and the whole camera dies. If that happens does that mean it is not working, or does the camera have to have the battery in it to function?
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20-12-2019 08:13:07
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Marley_Ring
Hi @whm91! That certainly looks to be the correct power adapter for the [Stick Up Cam Battery](https://shop.ring.com/products/stick-up-security-camera-battery). [Here](https://shop.ring.com/collections/accessories/products/indoor-outdoor-power-adapter-barrel-plug) is the same adapter found on our Ring.com/accessories page. If this is not providing power to your Stick Up Cam Battery, please try another outlet. If this concern persists, please reach out to our support team, at 800-656-1918. Thank you! :)
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20-12-2019 05:59:22
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