Ring Security Cameras
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Indoor cam gen 3 infrared clicking on and off constantly
troubleshooting
wireless-security-cameras
I've just set up my new gen 3 indoor cam and the infrared keeps clicking on and off. I've reset it and started again but it still does it. This happens on live view and when its triggered by motion?
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05-11-2022 09:41:36
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Justin_Ring
Hi @Wildhp450. If your infrared is not working correctly, try the following steps: * [Reboot your Camera from the Ring app](https://support.ring.com/hc/en-us/articles/7438395032980-How-to-Reboot-your-Ring-Doorbell-or-Security-Camera-from-the-Ring-App-). * Power cycle your Camera by unplugging it for a minute and plugging it back in. * Try placing Camera in a different location. If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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07-11-2022 08:40:55
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