Ring Security Cameras
I’m Getting Live View from PC Dashboard
This morning, quite by accident, I noticed that I now get Live View from my Windows 10 PC Dashboard when I click on the last refreshed camera image – similar to how it works in the mobile app. Previously, I got a camera’s event history log when clicking on its refreshed image. Is this a new dashboard rollout feature on the Ring.com website? I don’t recall seeing anything posted on this change. If there happens to be a posted update that I missed, I would appreciate a link to it.
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20-08-2021 08:01:26
Responses (3)
- H
Update: While clicking on the refreshed desktop camera images, it appears that the activated event uploads since I am able to retrieve the recorded events in History. However, I am no longer able to see any Live Views on my PC monitor while this is occurring. All I get is the attached “Activating Live View” window. The website interface obviously needs more work. 
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23-08-2021 08:49:27
- D
I have the same issue as hi808. after going to ring.com, logging into my account and changing to Dahsboard (i agree, going to History first is a poor design), then clicking on Clicking on Live View for any of my ring devices, i get the black screen with "Activating Live View" and the video never shows. when i go to history, video is available. I've tried on Chrome, Edge; cleared cache, etc. If i use the ring app on my Iphone, Live View pops right up.
•1
25-08-2021 11:12:22
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Tom_Ring
Hi neighbors, we understand your frustration and appreciate your feedback. You can now access [Live View ](https://support.ring.com/hc/en-us/articles/208144516-Using-Live-View) from your [Ring.com ](http://ring.com/) account through your supported web browser. Depending on what device you have, this feature update allows you to use two-way talk, enable sound, activate your siren, or turn on the lights. Once again, we do appreciate your feedback on the discontinuation of the Ring Desktop app and we will be sharing it with our team. Please see our Help Center article [here](https://support.ring.com/hc/en-us/articles/360059615351) for more info on this. Thank you for your understanding!
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23-08-2021 07:02:29
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