‎How to check the generation of a stick up cam battery?

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RJ2207

How to check the generation of a stick up cam battery?

Hello,I bought a pack of three Ring Stick Up Cam Battery from Costco in December 2019.I wish to know if they are third or second-generation (the box says the field of view is 115 degrees). I am having this doubt because the stand on my cameras is different than those shown on the Ring website and as the third generation by people on YouTube. See the attached image.Even "How to install stickup cam battery" on Ring shows the camera on the left side.Does that mean I have an older version/generation?I want to make sure I have the latest ones so that I don't have to worry about upgrading soon.Thanks,Ranveer![Screen Shot 2020-01-29 at 15.24.54.jpg|1510x1140](upload://t48Gdo6V9T9IKrb2Rykkn1KgaMO.jpeg)

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29-01-2020 23:26:38

Responses (1)

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Eagle328

It looks like the latest version of stickup cam but with the added mount that's usually sold separately. Here's the link to it. [https://shop.ring.com/products/stick-up-security-camera-battery](https://shop.ring.com/products/stick-up-security-camera-battery) If you scroll down you'll see the mount for extra. You can also call customer service and ask them. Call Us US: +1(800) 656-1918 (24/7) US: +1(888) 981-8993 (Español - 24/7) INTL: +1(310) 929-7085 (24/7)

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30-01-2020 02:02:43

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RJ2207

Hello, Thanks for your reply. However, my question still stands. I still don't know how to check the generation of the Ring Stickup Cam battery. I did call customer service, twice. One said its 3rd and one said its 2nd generation. RJ

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02-02-2020 07:33:17