How File Formal Complaint About Tech Support

Just experienced what is becoming typical of tech support today. Constant claims from somebody using a generic name that they would work hard to solve all my problems, all while simultaneously making excuses and using nonsense circular statements. Nothing new right? When I asked for more experience tech support the "agent" claimed there wasn't any and hung up.I know tech support his being sent to the cheapest / lowest skilled folks on the planet, but usually there is some kind of pathway to folks that actually have some experience,, and asking for that shouldn't generate rude childish behavior. Is what it is, but things don't get better without management being held accountable. Which bring me to the question:How does one open an executive complaint with Ring?