Ring Security Cameras

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A
Has the siren volume issue been addressed/resolved for Spotlight Cam?
hardwired-security-cameras
pre-purchase-question
cs-support

I am about to purchase some Ring Spotlight cams to add to my system but there are a bunch of complaints from 2021 about the siren suddenly getting quieter than advertised (supposedly due to "liability concerns" which is BS). Has this been addressed with the latest firmware? Also, do any of the other cameras from Ring besides the spotlight and floodlight include the siren feature? One of the biggest factors with me going Ring spotlight vs other cams is the ability to integrate the siren and if it is not loud, there is no point.. Thank you in advance to anyone who responds!

3317

0

4

14-03-2022 09:19:55

Responses (4)

  • C

    Hi @alexanderjones. I'd recommend starting with our [Security Camera Buyer's Guide](https://support.ring.com/hc/en-us/articles/360041531472-The-Security-Camera-Buyer-s-Guide) in our Help Center, as it will list and compare all of the features and power specifications of each of our devices. You can also review all of the product specifications and features on Ring.com for each device's product page, and all of our Security Cameras have a siren that you can choose to activate via the Ring App. Should you run into any performance concerns with your Ring devices, we have multiple avenues of support and troubleshooting assistance available. You can search here on the Community to find answers from our team or other neighbors, or you can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for more in-depth troubleshooting help for your concerns. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support. :)

    0

    15-03-2022 07:58:05

      A

      Hi Caitlyn, I understand the printed specifications (105db) rated for the spotlight cam. I'm concerned because there are multiple articles and message board posts from Ring users who have stated that their cam sirens suddenly became very quiet and Ring stated this was due to liability concerns. I want to know if this has been rectified. If I purchase the spotlight cam, will it actually be a 105db siren or will it be the updated "quiet" version?

      1

      15-03-2022 08:48:02

      C

      @alexanderjones I can't speak to any neighbor's specific experiences with the siren on their Spotlight Cam, such as what the exact db level is compared to how loud they think it should be, as every neighbor's home and experience is different. As I mentioned, our support team is available to help with any troubleshooting concerns if you decide to purchase a Ring Spotlight Cam or any other Ring device. The siren on your Ring Security Camera is designed to act as a deterrent to any unwanted visitors, and it has to be manually activated from within your Ring App. You do also have the option via the [Linked Devices feature](https://community.ring.com/t/alarm-siren-now-can-link-to-camera-siren/20035) to have your Camera's siren trigger when the Ring Alarm's siren is triggered, but that does require that you already have the Ring Alarm security system in place.

      0

      16-03-2022 05:55:55

      U

      Does the siren in my floodlight camera work at 205db as advertised?

      0

      24-03-2022 01:31:09

  • U

    I have read your answer, however I still do not know if the ring siren works at 105 db as advertised?

    2

    24-03-2022 01:27:05

      A

      I gave up trying to post on here for answers being all you get is a BS computer response. Not sure if "Caityln" is even real or if "she" has any knowledge of Ring products. I've decided to just go with a different brand as Ring cannot even answer a simple question. **Very disappointing.**

      1

      24-03-2022 02:55:23

      H

      Don’t buy it. The firmware updates made the alarm option horrifically low. A child’s toy is louder. When you call technical support, they have no idea how to make it louder again. They’re likely doing this to push sales of their outdoor dedicated siren.

      0

      02-10-2022 12:12:27

      H

      Not even close. A car engine at idle is louder. They screwed up the alarms with their firmware update.

      0

      02-10-2022 12:13:44

  • U

    I only just realised they listed all the volumes in my six cameras.you can now not hear it unless you stand within a few meters of the camera. I discovered this when trying to scare off an intruder in my garden and they didn't even hear it. I did not receive any notification of this volume reduction, it is contrary to the features I bought it for and unacceptable. I will be leaving reviews on as many sites as I can with one star, as well as trustpilot. Please everyone do the same... If we all kick off then they will have to reverse their manipulative decision which had been suggested as to make people by their siren. Yet another escape of disgusting global corporate behavior

    0

    05-02-2023 06:54:25

    • S

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

      0

      07-03-2023 06:54:29

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