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U

user61823

Floodlight camera offline
hardwired-security-cameras
troubleshooting

Floodlight camera is offline. I have been unable to reconnect to wifi. There is no option on the app to connect to wifi.

129 •

0 •

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10-10-2023 03:44:52

Responses (1)

  • J

    Justin_Ring

    Hi @user61823. This Help Center [page](https://support.ring.com/hc/en-us/articles/360034825092-How-to-Reconnect-Your-Video-Doorbell-or-Security-Camera-to-Wifi) will show you how to go about reconnecting your Camera. If you do not see the option to reconnect your Camera, please verify that you are set up as the owner of it. Shared Users cannot reconnect a Ring device to the WiFi.

    0

    •

    11-10-2023 11:08:01

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