Ring Security Cameras
Floodlight Camera Lights no longer trigger on motion
I have a flood light that I can still turn the light on manually, but the motion alerts no longer trigger it. I verified the setting is on for it. I THINK it started after I enabled the Alexa Ring skill but cannot be sure. Any ideas?
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16-04-2021 01:38:16
Responses (6)
- R
That should not be necessary but I can certainly try it when it stops raining lol.
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17-04-2021 02:33:27
- G
@ring this seems to be a common problem, mine stopped working last night. None of the setting have changed, the sensor is picking up movement but not activating the lights. I can manually put the lights on so I know they’re working. Please advise on what the problem is and how to rectify otherwise what was the point of spending £250 on this camera??
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17-04-2021 10:18:22
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- T
Hi neighbors. Happy to chime in here. When checking to see if the lights will be triggered with motion, what is the ambient light outside like? If there is light outside when a motion is detected, the camera will pick up on this and not trigger the floodlights because there is enough ambient light. This behavior can be noticed in the middle of the day when the sun is brightest, motion is detected but the lights do not activate. If possible, try uploading a picture or video of a motion event where the lights did not activate. This will give the Community a better idea of what might be causing this and we may be able to come up with a solution. :slightly_smiling_face:
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22-04-2021 07:05:46
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EricLevinson
@RadianWear I'd do a factory reset on the device first, and see if that helps.
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16-04-2021 06:00:41
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