Ring Security Cameras

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Floodlight Cam Wired Pro Light Stays On
hardwired-security-cameras
app-settings
troubleshooting

I have recently had a Floodlight Cam Wired Pro installed. At around 17:45 each evening the security lights come on and stay on. I then have to go to "Lights" in the app and select "Turn Off All Lights" after which the lights only come on for a short time when activated, which is how it should be. The next day the same situation arises and I'm sure that this can't be right. I'm not a youngster and I'm not too tech savvy but I'm sure this issue can be sorted out with a correction to the settings although I can't figure it out. Can anyone give me an "Idiots Guide" to sorting this out? Many thanks.

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0

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28-02-2022 11:24:55

Responses (1)

  • T

    Hi @bd572a0f11a9c99b1fcbfbc71d5abe. I would check to see if you have a Light Schedule in place. If the Floodlight Cam Wired Pro is coming on at the same time, this is likely the case. You can learn more about a light schedule in this Help Center article [here](https://support.ring.com/hc/en-us/articles/360019494811-Using-Light-Scheduling-on-Your-Floodlight-Cam). Let me know if this helps!

    0

    01-03-2022 10:32:28

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