Ring Security Cameras

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Floodlight Cam: delay between alert and video viewing

Why is there such a long delay between receiving an alert, and seeing either the Live View or viewing the video associated with the alert? Thank you!

7512

0

19

08-01-2020 11:56:52

Responses (3)

  • P

    I second this comment. By the time the video finishes processing any activity is usually over. I get the video about the time somebody has already left my property and about reached the sidewalk. Not very useful really. Before you blame it on my internet - I have cable with less than 50 ms latency and extremely fast connection. I regularly have three Netflix vids streaming in various rooms with very rare buffering.

    2

    09-01-2020 06:11:25

    • N

      It has nothing to do with the connectivity of the Wi-Fi my Wi-Fi is very strong and works fine. There is a lag between motion video recordings which should not be there. You miss certain parts of the video that are very important at the time they were occurring. Ring should make it a continuous video recording with no legs in between motion videos. Second count on somethings going on outside. Fix this problem it’s making your cameras and your company look worthless.

      1

      20-07-2021 03:35:46

      • B

        I’m very disappointed with this service I’ve tried everything and I still have long delay.

        0

        10-04-2022 03:01:34

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