Ring Security Cameras

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Data download
event-history-timeline

I have recently downloaded the data history on my ring account. I have looked through the 'event history' on the specific date that I need. There is a long list of 'events' I have asked Ring if there is an index to explain what all the account events are. Unfortunately I haven't had any success yet. Can anyone help at all? These are the 'events' listed that I am not sure what they mean: * AppStartingTimeEvent * Partners-Fetch Partners Request * ExtendedAppStartingTimeEvent * LiveCallStatsMain * History- Fake Event on Timeline * HQ Event On Timeline * Timeline Loading State - LQ Loading * Timeline Loading State - LQ Frames Extracting * Timeline Loading State - UI Loading * HQ Event Starting Time * Timeline Loading State - Thumbnail Decoding * Timeline loading State - Footage Container Loading * Device Schedule New Badge Shown * Partners - screen open * Tapped Tile Any help would be really appreciated.

1672

0

1

22-08-2021 04:14:13

Responses (1)

  • U

    I've also recently downloaded my data the only event that I can't seem to figure out is the "History-Fake Event on Timeline". It seems a little strange to be something normal. Also, I've went through two years of data logs and there's only a handful of time that the "History - Fake Event on Timeline" shows up. I personally find that a bit strange.

    1

    13-07-2022 12:34:41

      T

      Hi @user17246. Great question! I did some research and was able to find out some information regarding “History - Fake Event on Timeline”. This happens in the Ring app when you open the Event History Timeline shortly after a Live View. Sometimes, you'll notice it says, "Video Processing-It will be available momentarily" (see the attached picture below). This is the “History - Fake Event on Timeline”. Think of this just as a placeholder on the backend while a video is processing. Overall, this is completely normal and will not negatively impact your Ring experience. If you have any other questions, don't hesitate to ask! ![Screen Shot 2022-07-15 at 2.39.46 PM|245x500](upload://tEyJO3ROJm4KJCjwqIwBUBGEHdZ.jpeg)

      0

      15-07-2022 07:45:27

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