Ring Security Cameras

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M
Class Action law suit re: Spotlight cam
cs-support
wireless-security-cameras

The ring spotlight cam has a design flaw. The compartment door for the batteries will not stay shut. Since purchasing the item the compartment never sealed well. Now it routinely pops open due to an inferior latching mechanism. Their customer service rep said I’m out of luck because the warranty recently expired although my issue is the result of a defect. Who is interested in filing a Class Action lawsuit against Ring ?

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13-06-2020 19:50:19

Responses (2)

  • E

    My battery compartment won't close either. How do you create a support ticket with Ring for repairs?

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    10-03-2022 16:13:52

    • G

      We have the same issue as many others. The battery door does not stay closed and has been this way since the product was a few months old. We continue to put tape around it, and then replace it each time we replace the battery. Not ideal for a product that we’ve paid quite a bit for. Is there any resolution to this issue?

      0

      22-05-2022 00:49:39

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