Cannot pair or connect to floodlight cam

Installed three floodlight cams. One of them dropped its WiFi connection after two days of use. It won’t reconnect and it’s only 15-20 feet away from the main WiFi router as well as another mesh WiFi hotspot (one on main floor and 2nd is on 2nd floor just above the main router). It won’t go into pairing mode so I followed the instructions to manually click the setup button (after dragging the latter back out again). It will flash blue but it will not connect. Then it says to select the WiFi for Ring manually on my phone but it again will not connect and this repeats over and over (Ring wants to Join, allow, unable to join Ring Setup CC...). I then flipped the breaker... no dice. Then I removed the device from the app, flipped the breaker and added the device again. Had to hit the button to go to setup mode but same problem. It won’t connect. I should have a solid WiFi connection from where it is and nothing changed with the network since it’s successful setup and use. But since I can’t connect to the Ring Setup CC WiFi, I don’t think it’s my WiFi that’s the problem when I can’t join the Rings setup WiFi. Any ideas? Does Ring have support or is it just on weekends that there is not chat Product support?