Ring Security Cameras
Cameras all offline
All my cameras suddenly went offline yesterday. We’ve tried to reconnect several times to the WiFi and it will not do it. My wifi is working just fine. We’ve brought the cameras near, retired to set them up again, nothing. It keeps saying to check our connection. There is nothing wrong with our connection. The cameras are charged. Not sure what else to do? Can we reach someone on the phone?
559 •
0 •
0 •
03-06-2021 02:09:04
Responses (2)
- T
Hi neighbors. Try rebooting your internet router, then resetting and reconnecting your cams. You can reboot your router by unplugging it for 3 minutes, then plugging it back in. It will take about 10 minutes for your wifi to restore. Once that is finished, you can perform a reset on your cameras by pressing and holding the setup button for 20 seconds, then release. This should allow your cameras to reconnect.
•0
04-06-2021 08:46:21
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
islandGuy495
Same. Just the ring pro's -- in multiple geographic locations. Red Wifi symbol. Stick-up Cams are all ONLINE, no issues.
0
03-06-2021 02:15:55
•