Responses (5)

G

GeekyTim

Same has happened here. My camera is losing connection from WiFi every day. Only started last week. Worked perfectly before that.My doorbell is fine.

2

•

31-08-2021 07:26:42

•

Reply

D

David69

Hello my friend, I was having the same problem with my Ring System "cameras indoor". I bought a Chime Pro and put it in the same room where my router is located. Problem fixed haven't had an issue in a couple weeks. You're probably smarter than me and have already done that but I hope this helps.David GUSMC4LIFE

1

•

15-09-2021 21:58:29

B

bemak187

@Leighw Has anything in your setup changed. Placement of router, new router, router updates/firmware, any new WiFi devices etc? What RSSI value does the camera report and are you able to get a WiFi signal on your phone in the location of the camera?

0

•

31-08-2021 12:38:11

•

Reply

G

GeekyTim

Only thing in the house that has changed is a Smart Meter has been installed.Current RSSI is 62. No idea if that is good or bad.

0

•

01-09-2021 09:23:38

B

bemak187

@GeekyTim Some smart meters have a WiFi component to them. It could be adding interference. RSSI is a measure of how good the Wi-Fi signal is at the ring device. The closer to 0 it is the better. Yours is ok-ish. Its a bit on the weak side. The WiFi part of the smart meter is usually the little screen they give you that plugs in. Try turning that off. The other option is get a Wi-Fi booster or Ring Chime Pro and put it half way between your router and the camera.

1

•

01-09-2021 09:31:52

G

GeekyTim

What has my router got to do with my WiFi? My router doesn't have WiFi. My mesh is only a few metres from the camera.The camera behaved itself for a week, but keeps disconnecting again. Really pissing me off.

0

•

10-09-2021 20:38:47

G

GeekyTim

What has my router got to do with my WiFi? My router doesn't have WiFi. My mesh is only a few metres from the camera.The camera behaved itself for a week, but keeps disconnecting again. Really pissing me off.

0

•

10-09-2021 20:38:47

G

GeekyTim

There are only 65-70 devices on my network. Some are hardwired.

0

•

10-09-2021 20:54:36

M
mwalvis
My camera just started doing it the last couple days it keeps disconnecting and I can’t figure out why it just started doing it I’ve reset everything and it’s doing it again why?
0
•
07-09-2021 13:15:52
•
Reply
M
Merrickman
Similar issues like a lot of users here with unresponsive ring spotlight battery. Won't connect to my network. Lights won't even blink to show it will try to connect. Totally unresponsive.It was working fine and then just totally stopped workingI have 6 cameras and alarm membership. Customer service is only giving me 35% off. Wants meto buy another one? HORRIBLE CUSTOMER SERVICE SINCE AMAZON BOUGHT THE COMPANY. GO TO ANOTHER COMPANY. AMAZON RUINED THIS COMPANY THAT WAS ONCE GREAT
0
•
14-09-2021 19:43:11
•
Reply
M
Merrickman
Similar issues like a lot of users here with unresponsive ring spotlight battery. Won't connect to my network. Lights won't even blink to show it will try to connect. Totally unresponsive.It was working fine and then just totally stopped workingI have 6 cameras and alarm membership. Customer service is only giving me 35% off. Wants meto buy another one? HORRIBLE CUSTOMER SERVICE SINCE AMAZON BOUGHT THE COMPANY. GO TO ANOTHER COMPANY. AMAZON RUINED THIS COMPANY THAT WAS ONCE GREAT
0
•
14-09-2021 19:43:11
•
Reply