Camera setup stuck in loop

Hello, I just got 2 spotlight cams(battery) and the floodlight cam. I'm stuck at the part of the in-app setup where it tells me to press the button on the top of the cam, then tells me the flashing light means the camera is getting ready to connect with the ring app, then asks me what color the light is on the bottom of the cam(which I assume should still be flashing?), then when I answer what color it is, this all repeats starting with telling me to press the button on top. And this loop repeats endlessly. I have good wifi, and have tried this within a few feet of a router, have tried it within a few feet of a range extender, within a couple feet of the base station, and have tried it with my cell phone's smart network switch AND mobile data turned off. The problem is the same on both spotlight cams and on the floodlight. I'm at a complete loss here. Anyone know what's going on and a fix for this? Much appreciated.