Ring Security Cameras

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K
Camera beeps loudly suddenly on its own
hardwired-security-cameras
troubleshooting
wireless-security-cameras

I would rather the camera be silent and only get alerts on phone. These beeps happen randomly and not coinciding with an event

21365

0

5

08-06-2020 06:13:18

Responses (5)

  • C

    Hey @Kokopellia. Are you able to capture this beeping noise so we know what you're referencing? It sounds like it may be the clicking sound the IR filter on the camera makes when activating, which is often when it's too dark in a room for the image to be clear and bright enough.

    0

    08-06-2020 07:53:14

      K

      No, it’s really loud and you can hear through the whole apartment. It beeps like 7 or 8 times -sometimes repeatedly. It’s annoying! I don’t want any audible sounds coming from my ring camera. Ring support couldn’t even tell me what was causing it (someone on amazon review did)or how to stop the device from making any sounds . I want it to be silent-especially cuz it so easily goes offline. A phone notification would be sufficient! It happens whenever it goes offline even though my WiFi is usually working when it happens. Other than this, it’s been great. But this happens frequently and could be any hour.

      1

      29-07-2020 05:24:56

      C

      @Kokopellia Thank you for getting back to me! To be honest, I'm still not too sure what this loud beeping is and why you would get this when the camera goes offline. Does it sound like it's in setup mode? If you could capture a video the next time you hear this in your apartment, that would be fantastic, as I can reference this to dive deeper for you to see how you can avoid this. Also, if your device is falling offline a lot, you may need to ensure your [ports and protocols](https://support.ring.com/hc/en-us/articles/205385394-The-Protocols-and-Ports-Used-by-Ring-Devices) and adjusted to allow the Ring device to stay connected to avoid it from falling offline.

      0

      29-07-2020 06:49:41

      C

      This is happening to me too. Any solutions?

      0

      05-09-2020 01:53:43

      C

      I wanted to add some more info to this subject. I just started getting this annoying beeping as well. It does not appear to be wifi related for my signal strength is strong and does not go offline. There is no pattern to why it does it but both red lights are on and it is recording when it happens. I think someone may be on the right track about the infra-red possibility.

      1

      05-09-2020 09:43:56

      T

      Happening with mine too. Had the camera about a year and last couple of weeks has started randomly doing it, been in same place all this time. its annoying as its loud and intrusive.

      0

      17-09-2020 11:05:59

  • B

    \*\*\*\*SOLUTION\*\*\* I had the same isssue (started in 8/2020) and thus far only is happening on one stick up cam...annoying that Ring is blind to the issue. A reset is all it needs: 1. Take off the battery cap. 2. You'll see an orange button - hold for X-seconds (not sure, try 10) - this will remove the camera. 3. Go back to the Ring app - tap the 3 vertical lines in the upper left. 4. Tap "Set up a Device" 5. Follow the screens. You're essentially following the same steps you did when you first bought the camera. ...this worked for me...good luck.

    0

    21-09-2020 01:46:26

    • S

      This is happening to me too- loud beeping continuously for hours. Any solutions?

      0

      20-12-2020 03:55:03

      • U

        Cam is beeping randomly annoying.

        0

        02-08-2022 02:57:57

          U

          The beeping was not from the camera but from a smoke detector low battery beeping, about the time i installed the camera and coincidently at a time when i clicked live view.

          2

          08-08-2022 03:50:19

      • C

        Hi neighbors! If your Ring Security Camera is beeping, please try resetting the Camera by holding down the setup button for at least 20 seconds. After the reset is complete, take your Camera through a new setup in the Ring app using the steps under Set Up a Device. Once this fresh setup is complete, monitor your Camera for any beeping noises. If this persists, please take a short video recording of the beeping and have that ready when you reach out to our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

        0

        03-08-2022 07:02:38

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