Ring Security Cameras

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D
Cam coverage area
troubleshooting
wireless-security-cameras
motion-settings

Set cam coverage area but still getting loads of alarms recordings form outside of the area and not close to the area far away

327

0

0

07-04-2023 08:59:37

Responses (3)

  • C

    Hi @dave98412. Try re-adjusting your [Motion Zones](https://support.ring.com/hc/en-us/articles/210243483-Utilizing-Motion-Zones-with-your-Ring-Devices) by creating a few smaller zones rather than one large zone. This may work better depending on your environment. Then [reboot](https://support.ring.com/hc/en-us/articles/7438395032980-Rebooting-your-Ring-Doorbell-or-Security-Camera-) your Camera using the reboot option on the Device Health page. If this concern persists, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for more in-depth assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

    0

    10-04-2023 06:21:59

    • D

      Area is a small as possible but still picking people up outside of detection area

      0

      06-05-2023 02:55:11

      • S

        This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

        0

        05-06-2023 02:55:29

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