Ring Security Cameras
Brand New Indoor Cam Won't Power Up
On March 8, 2020, I ordered a 2-pack and a 1-pack from Amazon. Recevied March 10, 2020. The single packed worked great. I did plug in both Indoor cams from the 2-pack at the same time. After doing so, I remembered issues I had doing similar things with the door/window contacts. Not sure if it's the same with the cameras. I only attempted to activate one at a time with the app. The first camera out of the 2-pack setup with no problems. The second camera out of the 2-pack doesn't appear to be powering on at all. I have tried the hard reset (plugged in, holding reset for 30 seconds etc). I've tried different outlets with the different power cords of the 3. I've gone thru everything at [https://support.ring.com/hc/en-us/articles/360033911431-Indoor-Cam-Troubleshooting ](https://support.ring.com/hc/en-us/articles/360033911431-Indoor-Cam-Troubleshooting)- no luck. Can't find a link here to contact tech support. Help? Thanks. Brad
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14-03-2020 05:12:04
Responses (2)
- G
I am having the same problem. Did customer service help? Trying them next. Thanks
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25-11-2020 12:05:30
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Eagle328
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14-03-2020 06:05:47
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