Ring Security Cameras

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Battery operated spotlight camera

Battery operated spotlight camera My ring battery operated spotlight camera light on the bottom will not turn on The batteries are fully charged and I have push the button on the top and also have held the button for 20 seconds to reset and still nothing happens Has anyone else had this problem and how can I fix it thank you

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22-11-2020 04:13:17

Responses (1)

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    > @Carla11 wrote: > Battery operated spotlight camera > My ring battery operated spotlight camera light on the bottom will not turn on > The batteries are fully charged and I have push the button on the top and also have held the button for 20 seconds to reset and still nothing happens > Has anyone else had this problem and how can I fix it thank you Hello @Carla11 , It sounds like you've done a pretty good job with the troubleshooting steps that generally would fix your issue. I would recommend you now telephone Ring Support for additional help at: [https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch](https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch) Unfortunately, due to the Covid-19, their available hours have been changed also: [https://support.ring.com/hc/en-us/articles/360041597471-Ring-s-Response-to-COVID-19](https://support.ring.com/hc/en-us/articles/360041597471-Ring-s-Response-to-COVID-19) I hope they can resolve your issue. :)

    1

    23-11-2020 02:26:42

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