Ring Security Cameras
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R
Android & Spotlight Camera
Since installing the Spotlight Camera on my garage and the Ring app, I can no longer use my Samsung Note 10. The calls that I receive or attempt to make disconnect after 10 seconds. What do I need to do to correct this problem?
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14-02-2020 06:15:45
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Marley_Ring
Hey @RRRAGS21! This should not be happening. I recommend removing and reinstalling the Ring app on your mobile device. Please also ensure that bluetooth and VPN is disabled, as well as removing any [Android apps that might conflict](https://support.ring.com/hc/en-us/articles/115005889983-Android-Apps-that-Conflict-with-the-Ring-App). I hope this helps! :)
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17-02-2020 05:05:30
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