Ring Security Cameras
Adjust motion zones for spotlight cam (battery) and stick up cam (battery)
Hello Ring Community, I am having an issue adjusting my motion zones in my ring app. I can no longer adjust the zones at all. It seems that my battery powered devices will not let me adjust the motion zones, but my wired devices (doorbell pro) will allow me to create a whole new zone. In the past I was able to adjust the zones, but now it seems since the newest UI update I cannot. Is this something that is a bug or is this supposed to be this way? Photo included. Thank you. 
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17-02-2020 03:41:10
Responses (2)
- A
I just got a stickup cam battery, and I don't even have the option to set a motion zone. I can do it on my video doorbell with no problem but the only thing I can do on my stickup cam is put in privacy zones. I thought Privacy Zones might be a way to limit motion detection, but it doesn't really do that. How do I configure motion zones for my new stickup cam? I'm running the app on iOS. From what I've read in other threads, I cannot do it from my Mac.
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22-02-2020 11:16:49
KI used to be able to have wider zones but now at most (highest sensitivity) they only reach half the camera’s view. How can I change that??
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01-06-2020 05:52:39
KNo I’m referring to the ring spotlight exterior cam. I used to be able to adjust the motion zones and make them bigger. Now they barely reach half the screen on the max sensitivity level.
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02-06-2020 03:40:20
- H
Why is it that when trying to set (on my Android device) motion settings, when trying to set the range at which the device will detect motion, the app no longer show the range extending or retracting as the slider is moved back and forth? It works just fine with the Ring Video Doorbell but not the spotlight cams.
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19-02-2020 02:48:40
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RJH777
I read your post, so opened up the Ring app on my iPhone 6 to have a look at adjusting the motion zone for my stick up battery cam in the garden. I can adjust the slider in step 2 of the motion zone setting, and it tells me that it will be applied, but when I check my zones the range has not changed. So, I agree with you.
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17-02-2020 03:49:41
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