‎6 linear orbs on night vision-person detection

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user46588

6 linear orbs on night vision-person detection

motion-detector

troubleshooting

We installed right over our back patio and got about a dozen notices that a person was detected all night. In every video these six orbs expanding then contracting were floating around. The videos of them expanding into 6 circles turn contacting into one are too big to post but here’s a short video of it. ![RingVideo_20230529_065330|video](upload://5ho3ZtzvZzeKJvV73N2y9vZvExo.mp4) Any idea what they are or how we can fix??

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29-05-2023 01:57:33

Responses (3)

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Justin_Ring
Hi @user46588. It looks like it could be a spider web or something similar that got close enough to the Camera that the infrared lights were reflecting off of it. I would recommend cleaning the surrounding area where the Camera is placed every now and then to try to prevent events like this.
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30-05-2023 06:38:19
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RingBear
I have a similar issue too. Darn spiders and whatnot. Ring Support needs to fix person detection. These are clearly not people.
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04-09-2023 12:39:37
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system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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07-10-2023 04:24:36
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