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24/7 Recording and Motion Alerts
app-settings
troubleshooting
ios
I have 24/7 recording at my moms place (Dementia home) and motion alerts turned off in the ios app. However, the desktop web access (I cannot have my phone at work) still registers alerts for her two rooms constantly. I cannot turn off the alerts for her on the desktop at all, only turn off recording. Is there any way to fix this? I don't need alerts, I just need to ocassionally check on her and rewind as needed in the 24/7 timeline.
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27-03-2025 19:31:37
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Tom_Ring
Hi @ronp854. You can find information about Push Notifications on Ring.com here: https://ring.com/support/articles/gmof5/desktop-push-notifications
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04-04-2025 15:54:56
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