Ring Security Cameras
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1st Gen Stick up cam outdoor charging cable
wireless-security-cameras
I'm trying to locate a replacement outdoor 1st gen microusb stickup cam charging cable that has the cover that slides over the connection to protect it from rain and such. I've looked on amazon and on the ring shop but none of them show the cable having that protective sleeve that slides over the connection.
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05-05-2021 04:39:34
Responses (1)
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Caitlyn_Ring
Hi @LVSean. Have you contacted our support team regarding this? Since it is for the 1st Gen Stick Up Cam, our support team would likely have to check if these are still available as the micro USB Indoor/Outdoor Cable on our website is for the 2nd Gen Stick Up Cams, which you can find [here.](https://ring.com/collections/accessories/products/indoor-outdoor-power-adapter-micro-usb) Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)
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06-05-2021 07:32:24
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