‎Repeatedly Receive "Last day of trial!" Notification

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user81246

Accepted Solution

Repeatedly Receive "Last day of trial!" Notification

The Ring app repeatedly displays the "Last day of trial!" notification. THIRD MESSAGE - WHY HAS THIS NOT BEEN RESOLVED? I have a current Home Standard plan. How can it be disabled? The phone is an iPhone 6s. The same message also appears on my iPad The Ring app version is 5.79.0 on iPhone and 5.78.1 on iPad. The message has been appearing for more than a week. Others have reported it.

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28-11-2024 03:33:50

Responses (8)

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Caitlyn_Ring
Accepted Solution
Hi all, thank you for sharing feedback on this. If you still have time left on your trial, regardless of whether you have purchased a Ring Home plan or not, you will see this notification.   If you're still seeing this message after your trial has ended, this is a visual bug. Our teams are working on getting this resolved, and we appreciate your patience in the meantime.
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29-11-2024 07:09:56
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user_d31970
How do I get rid of this message. Continues to read “ Last day of trial.  You’ll lose  Premium coverage tomorrow   This  message had continued the last 5 day.  Ring, remove  it!!
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18-11-2024 05:24:03
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wraighty
I have several cameras and when I added another recently I started getting this very annoying popup every time I look at the app. Surely it should only go to those that do not have a plan in place already.
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27-11-2024 08:46:06
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user_574b8f
Me, too. Driving me nuts.
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28-11-2024 07:11:22
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user_9f50f0
Your APP is a pile of garbage! I have reported this issue of the orange trial ends soon bannner popping up when I already have 2 paid subscriptions. WHY don't you LISTEN to your customers who are all saying this needs to be fixed and is confusing and annoying. Ring Support is a JOKE! Note: This comment was created from a merged conversation originally titled Orange - Trial Ends Soon Banner
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02-12-2024 04:10:28
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