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stephend

Accepted Solution
New "advanced features" after price hike?

What "New and advanced features" were added to Ring Home Standard with Alarm Professional Monitoring, starting November 5, 2024?  This was much touted on their announcement about the doubling of subscription costs.

124

5

1

02-12-2024 01:35:31

Responses (3)

  • J
    Accepted Solution

    Hi @stephend. This page will show you what new features were added to the Ring Home Plans.

    0

    03-12-2024 05:20:40

      W

      Ring did not add anything. You took away useful features or hide them behind more expensive subscription. All replaced with incessant upselling. Your entire customer base is furious because you took away unseen event counters and on here you call that an upgrade. I just bought a new system and shame on Ring for making me have to do that. 

      4

      05-12-2024 07:56:43

  • W

    None of us accept your solution Justin. Why don't you guys try listening to your customers rather than telling us worse is an upgrade?

    1

    06-12-2024 03:33:37

      U

      I agree, the unseen event counter being removed is very irritating!  This was a very useful feature! I was wondering if anyone else was upset about this. Hopefully they will listen to people and bring it back!

      1

      07-12-2024 04:23:49

  • B

    It is confusing and really badly explained. Essentially for only 3 ring camera models:  Stick Up Cam (3rd Gen) +/-pan tilt adaptor Stick Up Cam Pro Indoor Cam (2nd Gen) +/-pan tilt adaptor They have added a SINGLE feature of 14 days of 24hr recording for upto 10 cameras and that is it. No other difference apart from double the cost. There is a lot of marketing faff which is borderline deceitful.

    0

    08-12-2024 06:41:14

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