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U
user_bb5560
Accepted Solution
Misleading claim
When I click on MyPlans it says up to 180 days of storage but when I go in the control center it says 60 days and I cannot select any time longer. This is fraud!
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29-05-2025 02:52:13
Responses (1)
- U
When you open the page only shown up to 60 days, that's why I complained I just noticed that there is a link that says "show more options". THAT'S STUPID unless it is done on purpose.
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02-06-2025 04:11:53
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Tom_Ring
Hi @user_bb5560. This is known as your Video Storage Time. You can learn more about this feature here: https://ring.com/support/articles/1nce1/Understanding-and-Adjusting-Your-Video-Storage-Time Let me know if you need additional clarification on adjusting this.
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02-06-2025 03:14:07
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