Ring Home Plan

Browse posts, comment, and join the conversation about Ring Home Plans and more.
U

user_bb5560

Accepted Solution
Misleading claim

When I click on MyPlans it says up to 180 days of storage but when I go in the control center it says 60 days and I cannot select any time longer. This is fraud!

42

2

0

29-05-2025 02:52:13

Responses (1)

  • T
    Accepted Solution

    Hi @user_bb5560. This is known as your Video Storage Time. You can learn more about this feature here:   https://ring.com/support/articles/1nce1/Understanding-and-Adjusting-Your-Video-Storage-Time   Let me know if you need additional clarification on adjusting this.

    0

    02-06-2025 03:14:07

      U

      When you open the page only shown up to 60 days, that's why I complained I just noticed that there is a link that says "show more options". THAT'S STUPID unless it is done on purpose.

      0

      02-06-2025 04:11:53

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members