Changing address / moving to new location and keeping protection plan
I'm selling my home and taking all my Ring equipment except 1 camera to my new home. I want change the address to my new home. Searched could not find how to do this from the app. Called in and was told I need to cancel my subscription plan? I have the protection plan plus, they could not tell me about what that would me to the extended warranty that comes with the plan.. So really that's my ONLY option, cancel my plan rather than a change of address?
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25-01-2021 07:21:18
Responses (1)
- C
Hi @mauigir1. Yes, if are selling your Ring devices and no longer have a need for the Ring Protect Plus plan, you'll want to cancel it so you are not charged for the plan moving forward. You can find more information on canceling your Ring Protect plan in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/360022109431-Changing-your-Payment-Method-Updating-or-Canceling-your-Ring-Protect-Plan). I hope that helps! :)
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08-04-2021 05:30:44
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mauigir1
I'm selling my ring doorbells with the house. I should probably cancel my protect plus, correct?
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08-04-2021 04:48:55
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