Ring Home Plan

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C
Change Billing cycle
troubleshooting
billing

How do I change Billing cycle from annual to monthly payment? It seems that the Basic plan is set to annual billing by default and not changeable. Is there a way to change it to monthly cycle?

5651

0

0

20-12-2020 12:27:54

Responses (3)

  • U

    There is NO option for paying monthly. My trial runs out tomorrow and all the messages I have got said how much it will be"monthly" . I signed up and there was not an option for monthly payments. I then did what"YOU" suggested, I deleted the account then went back into sign up and NO option to be charged the year. If this truly is the case then you are false advertising.

    0

    15-08-2023 10:06:43

      T

      Hi there. I can assure you that there are options for paying monthly or annually, as we have separate pricing for both options. If you need assistance in signing up for a Ring Protect Plan, Please send us a private message on Facebook @Ring or give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

      0

      15-08-2023 06:37:55

  • U

    Ya the best way...I accidentally subscribed for a yearly and immediately canceled and subscribed to monthiy ...and still got only a partial refund on the yearly and immediately charged for the new monthly. So how does someone fix that?

    0

    12-09-2023 09:32:24

    • J

      Hi @user55352. In the Community, we do not have access to account information to help with this. For your concern, you will have to reach out to our [support team](https://support.ring.com/hc/en-gb/articles/213608406) for further assistance.

      0

      12-09-2023 10:39:04

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