Billing Issue and lack of customer support

Hi Ring, I am having billing issues. I renewed my camera subscription for 2 devices first in Nov 2022 and then the second device in Dec 2022. I can print the invoices off from my billing page which shows me the subscription is active until Nov 2023. However when I log on to my device it says I have no subscriptions and when I look at my registered devices it says they are not subscribed. My bredit card bill shows I have paid. I have tried calling both phone numbers for the Singapore office and they both say 'number not valid'. If I try calling your UK or US office it is going to cost my almost 3 euros a minute. The chat option in US hours does not work, it is just an automated reply. I am hoping someone can tell me why my devices have been unlinked from my subscription or at worst give me a refund on these two subscriptions so I can put them through again. Kind regars, Sally