T
unmonitored system message
We have a pro monitoring plan but the app has a message that we do not and that we are self monitored. This is unnerving. What's going on?
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26-08-2020 12:59:00
Responses (2)
- M
In addition to @Eagle328's solution above, here is our [help center article](https://support.ring.com/hc/en-us/articles/360047616551-How-do-you-sign-up-for-professional-monitoring-) about Professional Monitoring, with instructions and links for more information. :)
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26-08-2020 10:09:21
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Eagle328
Sounds like you have it set to self monitoring. Go into the settings, then monitoring. Change it to professional instead self monitoring.
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26-08-2020 01:32:38
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