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Unable to scroll to see my recordings on ring website

When I logon to ring website to see my recordings(on Mac), It shows 2 recording at the bottom of the page but the scroll bar is missing to scroll down to other recordings. Looks to me like a webpage issue, has anybody else encountered this?

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24-12-2019 14:40:58

Responses (2)

  • P

    Is there a limited amount of recordings that can be listed by Ring on my Ring website activity page? The event history does not list all my events like my phone does!

    0

    13-01-2020 13:43:03

    • R

      I can't see any history on the Ring website. When I click on the history link, nothing happens.

      0

      01-02-2020 00:48:44

        B

        I've run into the same problem this morning. Have you guys figured out a solution since your last posting?

        0

        04-04-2020 13:36:31

        J

        I'm having trouble open up my history on my recordings they are listed but it says me too to another page am I updated on my account

        0

        16-04-2020 01:11:23

        L

        Exactly the same problem - webpage does not have the side scroll bar in chrome, firefox, ie etc cleared cache still the same. Also experience the same on a completely different pc. My internet is stable. The issue is your webpage.The only way I can see more than the two lines of history or even change the activity is by zooming out in the browser settings. My history is there however your webpage makes it very difficult to see/use. This is the same on the Android App, when scrolling back through the event history and trying to find a specific event by playing each recording, the history list resets to the top of the list(most current) after playing each recording which makes it very very annoying and actually I end up giving up scrolling down to the place where I had been previously - surely this can be rectified - otherwise both the android app and your website makes it pointless to purchase a plan - might aswell stay with the free plan.

        1

        29-04-2020 12:50:51

        C

        Same exact problem on my end as well. But it does look like Ring is on it. Thanks Much!

        1

        01-05-2020 15:15:02

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