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Two - Factor -authentication - is a pain
our household has multiple cameras and we are not always together. in order that both of us have full access we have been sharing a single login so each person can have full control over settings. but with 2 factor authentication - thats impossible because if we are not together, only one person gets the authentication code and it may not be the person trying to make the changes. the Shared users do not have full privileges. so that doesn't give full control i would like the option of not using 2 factor authentication until you have a way to allow 2 persons full control over the settings with individual log ins. this situation is unacceptable and really makes the app less useful for adult members of the family.
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16-04-2020 19:47:25
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adama01
Ring needs to provide the ability to set the privileges for shared users so that you can give them full privileges. when there are multiple adult family members, each member should have the ability to modify settings. if i am not home, then my husband should be able to modify settings based on being home and judging the situation. the Shared user does not have full privileges. and now with 2 factor authentication - its impossible to share a single master ID because if it asks you for an authentication code and you are not the email or phone number it is sent to - then you are out of luck. this needs to be rethought as these limitations are treating one of the family members like a child who isn't allowed to make decisions. you need to fix this by setting up levels so one can grant full privileges to multiple adult family members.
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16-04-2020 19:52:41
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