Responses (5)

• M

  Mrnike

  Same issue here on a Samsung Note 9

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  19-01-2020 07:03:54

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  M

  Marley_Ring

  Thank you for sharing your experience neighbors! Please ensure there are not any 3rd party apps or android settings that might conflict with this functionality. If you have not already done so, removing and reinstalling the app is always a great step! There is also a motion snooze feature in the Ring app, which allows you to snooze a device from alerting you for a chosen duration of time. Let us know how this goes! :)

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  20-01-2020 11:38:42

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  Mrnike

  Thanks for your reply. Uninstalling the app and installing again did not solve the issue. My wife also has this exact same issue on her android phone. I know I can open the app and snooze from there but we want to use the notifications to snooze as this would be a lot quicker. A quick google search showed me that this issue with snooze through notfications started when you updated the app. There are many people with the issue. When will this be fixed? Many thanks

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  21-01-2020 11:00:09

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  veener79

  My wife and I both have been having this issue since at least the last update. We have two different phones, running two different android verions, and both are acting the same.

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  22-01-2020 04:04:11

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  squirrelmcscoots

  Ive tried uninistalling and reinstalling the app and get the same problem. I am starting to understand many people are having this issue and RING is unable to fix it.

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  22-01-2020 03:12:30

• L

  lyn1

  Me too. Pixel 3 with Android 10

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  22-01-2020 06:54:11

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  DrewTheBkBoy

  Same annoying issue here. The snooze option from the notification used to work and now it's useless. Very annoying and this has to deal with one of the recent Ring app updates because it certainly was working before. Galaxy Note 10+ user here as well.

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  23-01-2020 06:23:34

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  squirrelmcscoots

  Yep thats the same for me as well. Contacted support and its like talking to a brick wall.

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  23-01-2020 06:32:45

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  LordOfTheRing

  Same issue here. Both my wife and I are experiencing it. Very annoying since it tells you at the bottom it is working (it lies). Both pixel 3 (one xl)

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  23-01-2020 09:21:18

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  _Janet

  we are brand new to ring... got the Dogs barking on the back yard and chimes from the front yard NON stop while husband words on yard!! no matter how may times i click snooze.. (ALL or SINGLE CAM) it will NOT stop for any amount of time.... its driving me nuts! ..... lg stylo 3 & note 3 ..... jaynet

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  24-01-2020 05:51:56

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  Spk

  Same here on iOS. I’ve tried a few times the past week and it doesn’t work. Motion snooze on the ring app, does not snooze motions. No way to turn off motion alerts. It keep alerting.

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  25-01-2020 01:44:38

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  JesseG

  I am Running an S10+ with Android 10, the Android notification will not snooze the motion alerts however if I catch it in time there is another banner style notification that temporarily pops up, that one will snooze the notifications.

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  20-05-2020 01:22:36

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  ring0326

  I'm using Galxay S10e and had the same problems with snoozing as everyone else. I used the banner to snooze and it worked! BUT I opened the Ring App that clearly shows that it is in the Snooze mode. All I did id just open the app, now the motion alerts are happening again and I can't re-snooze. This is a feature Ring sells whem marketing this doorbell. Pathetic.

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  26-05-2020 07:00:44

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  RacerX1

  I have been a longtime fan of Ring products. The useless snooze function is making me CRAZY. Is there any way to snooze the Ring Camera with Spotlights? this is a real issue!

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  27-05-2020 03:42:26

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  Marley_Ring

  Hi neighbors! The Snooze function should certainly be working for your Camera devices. If you have Ring Chimes or even Alexa enabled devices also notifying, these would have to be toggled individually. If the Snooze feature in the Ring app is not functioning as intended, please try removing and reinstalling the Ring app on your mobile device. I recommend also trying the Motion Scheduling option, or even the Modes feature (disarmed mode), to see if these features work as intended. Feel free to let us know how this goes! :)

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  28-05-2020 04:37:56

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  Parky885

  Snooze feature not working for me either . Have re installed the Android app , no difference ! It seems many people are having the same problem and it's quite obviously a bug in the app. I have only recently bought my ring pro and will not be giving good feeback on Amazon because the device is not working as it should !

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  06-07-2020 01:21:24