Ring App

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Slow Connection to Devices
hardwired-security-cameras
hardwired-video-doorbell

What is up with the app lately? I have a doorbell and two stickup cameras. One of the three will have a black screen for the preview. None of them connect right away. Someone rang my doorbell the other day, **except it rang three minutes after they left the porch**. I could not determine the time for a while because I could not get to live view. In the past, my stickup cameras were instantly connected. Not any longer. I have made no changes to my Wi-Fi mesh network. Signal strength per the health tab is strong. My Wi-Fi Signal Strength app shows 95% at each device. My Chime is less than 12 feet from the front door and sits in the middle of a triangle of the cameras. This issue is either the app issue or the servers. Are you placing too many people on one server and overloading its ability to communicate? I am a tech-savvy individual. I have **restarted** my **Wi-Fi router**, **disconnected** the **power** **from my devices** and **restarted them**. I added a new mesh node closer to the stickup cameras despite the 95% signal strength on 2.4Ghz and 5Ghz. I am the only system on the Wi-Fi channel, so there is no interference. @Ring, fix whatever is wrong. ***Update the software so we can see all cameras simultaneously.*** If someone were to go from my porch into the backyard, I could not bring the cameras online fast enough to know where to "*greet*" them. This is the reason I spent the money on the products and pay for the monthly plan.

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28-08-2022 10:46:01

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