Responses (1)

• M

  Marley_Ring

  Hi @millenium\_cowboy! This is certainly an odd occurrence to hear of. If the Ring app is not showing in your apps list, please check the "this PC" section for any Ring app files that might be saved there. Visiting the app store and installing the Ring app should still work as intended. Try also visiting a web browser and typing Ring.com/app to prompt the latest app download. Please also ensure that VPN is disabled on this device. I hope this helps! :)

  0

  •

  28-04-2020 06:56:51

  •

  Reply

  M

  millenium_cowboy

  Hi, I can't find any Ring app files on my HDD. The Ring app doesn't show in my list of Apps. If I go to Ring.com/app I eventually end up at the Windows Store which says I own the App but when I try to install, it stops with an error. I don't have a VPN installed. Can you tell me what registry keys are involved so I can delete them? Thanks

  0

  •

  04-06-2020 07:49:11

  5

  5150Joel

  @millenium\_cowboy Are you comfortable using Powershell? This seems to be a common problem with the Microsoft store. Give this a shot if you're comfortable doing so: Reset the update components: Open cmd prompt/powershell with admin & enter: net stop wuauserv net stop cryptSvc net stop bits ren C:\Windows\SoftwareDistribution SoftwareDistribution.old ren C:\Windows\System32\catroot2 Catroot2.old net start wuauserv net start cryptSvc net start bits Restart the PC & try updating again. If this fails/doesn’t correct the problem then click start, run, type regedit & click enter & find: HKEY\_LOCAL\_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate Try deleting the entries WUServer and WIStatusServer in the right pane if they’re there, if not don’t worry. Info pasted from here: [https://answers.microsoft.com/en-us/edge/forum/all/erro-code-0x8024801e/09daca40-38c8-43d1-a93f-d52096be3fd1](https://answers.microsoft.com/en-us/edge/forum/all/erro-code-0x8024801e/09daca40-38c8-43d1-a93f-d52096be3fd1)

  1

  •

  04-06-2020 02:11:08