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J

James35

Ring Spotlight wired
hardwired-smart-lighting
cs-support

Hi ive recently changed routers and ive set up my rimg door bell with the new router but cant with the spot light camera as i cant get the qr code off the back as its hard wired in any ideas

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20-10-2023 16:08:24

Responses (1)

  • J

    Justin_Ring

    Hi @James35. If you still have the packaging of your Camera it should be within the paperwork it came with, or it would be on the back of the Camera itself. If you are not able to access this, reach out to our [support team](https://support.ring.com/hc/en-us/articles/360036196372) for further assistance.

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    23-10-2023 21:06:57

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