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Ring protect notification keeps popping up every time I open the Ring app
troubleshooting
notifications

I have a Ring doorbell 3 and a stick-up camera and have purchased a protect plan for both items, but every time I open the app, the notification continues to pop up telling me that the trial is about to end, so how do I stop that message from popping up?

2005

4

2

22-09-2022 12:47:22

Responses (3)

  • T

    Hi @les1032. The notification for for your trial ending will disappear once the 30 day trial has ended.

    1

    23-09-2022 05:24:59

      U

      Really annoying when I've had the Protect service for years. It should check each account for a subscription before inundating everyone for a month.

      3

      19-11-2024 09:44:37

      U

      Im getting the same annoying message as I already have a plan in place.so do I need to cancel Ring in order to send you a message? Stop this annoying message.

      0

      27-03-2025 02:58:18

  • U

    Mine just changed to add an extra layer... Have a lifetime free account. How to get rid of the popup? Was not there when i just had cameras, came with the alarm

    0

    12-11-2022 11:33:54

      C

      Hi @user27757. If you just added the Ring Alarm system to your Ring account, you will have a 30 day trial period applied to your account. Whenever you set up a new Ring Doorbell or Camera, or the Alarm system, you will receive a free trial. You can read more about this [here](https://support.ring.com/hc/en-us/articles/360061192351-Ring-Protect-Trial-information).

      0

      14-11-2022 11:47:11

  • C

    0

    25-08-2023 09:52:54

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