Ring App
Ring app slow to load
Ring app slow to load my Internet is great. Every time I try to answer the doorbell it says video processing. Even though I have reset the motion Multiple times it still picks up the street. All of the proper filters have been applied
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34 •
30-06-2020 11:31:58
Responses (8)
- N
same here, utterly useless app, because I want to see 5 min **after** someone has come , stolen all my packages and left that someone is at my door. ... my new favorite is now the html site is just as useless... what are we paying Google for here exactly, it isn't security that's for sure. everything was "okay" weeks ago (not worth what they charge by any stretch but it was almost useful) 
•1
23-02-2021 04:00:00
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- G
I bought my first ring door camera at Christmas and I am SO DISAPPOINTED. I have all the issues others have mentioned. I bought a brand new eero 6 wifi system so that is close to the door now. When I go to live view it takes so long to load it is useless (from my iPhone X max). Same for the echo show 5 I bought specifically to use with it. Not only is it slow to go to live view, but when I get a notification that there is an event, it says video processing. Even trying to go back over the events of the day it takes forever to load them. I pay for the cloud service. What the heck is wrong with this thing? Doorbell 3 mode.
•1
25-02-2021 12:51:53
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tec3105
This only became a problem over the past few months and recently, Ring has become worthless to me. I've called support about the app taking an intolerable amount of lime to load on my phone and really got no help at all. I have a great wi-fi connection (400mbps), a great RSSI (51) rating yet still it takes forever to load the app on my android phone. I get these messages: **Loading your Dashboard** (this message pops-up immediatly for a couple of seconds) **This is taking longer that expected...** (this message reamins for minutes) I was planning to acquire additional Ring products but there is no way I will based on this issue. I have come to the conclusion that I need to find another vendor that provides better performance and and will write off the cost of the Ring dorbell as a bad investment. I too have experienced that it takes so long for ring to respond that if I dont look out a window to see who's at the door, I'll never get to them by relying on ring.
7
21-11-2020 09:42:29
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