Ring App
Ring App on Android Not Responding
My Ring App on Android is not responding and the timeline is not working too
816 •
0 •
0 •
29-04-2021 02:06:28
Responses (4)
- M
Hi Marley I have the same issue. I installed ring app in 2 android phones, without any of the android apps that conflict with the Ring App, my internet connection is over 100 Mbps and device RSSI-30. What can I do more to fix this problem?
•0
08-05-2021 10:46:54
THi @mfaraujo. Does this happen when you are on cellular data also? Try turning off wifi on your Android to see if that improves your Live View. Are you able to get Live View to activate on any other devices, such as a tablet or iPad? This Community post [here](https://support.ring.com/hc/en-us/articles/214750126-Ring-App-is-Having-Trouble-Showing-Video-and-Not-Connecting-to-Your-Ring-Device) has some helpful information on Live View. I hope this helps!
•0
10-05-2021 10:59:19
- M
@Tom_Ring @Marley_Ring I checked my android. It doesn't have a VPN and no apps conflicting with Ring. Also, this issue is the same for my brother who has another Ring device. And also my wife has the same problem; she has an IOS operating system. Your support to solve this issue is appreciated
•0
20-05-2021 04:37:24
•
THi @Manakrih. Since you are having this issue across multiple types of cell phones, I would suggest reaching out to our support team for the next best steps. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
•0
21-05-2021 06:36:47
- C
This is really amazing information. Please keep sharing this type of content ahead. [KabosuCoin](https://kabosucoin.net/)
•0
21-05-2021 08:37:07
•
- C
This is really amazing information. Please keep sharing this type of content ahead. [KabosuCoin](https://kabosucoin.net/)
•0
21-05-2021 08:37:07
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Marley_Ring
Sorry to hear about this, @Manakrih! Please ensure there is not a vpn enabled on this mobile device. As you mentioned it is android, please check for any [android apps that conflict with the Ring app](https://support.ring.com/hc/en-us/articles/115005889983-Android-Apps-that-Conflict-with-the-Ring-App). I hope this helps! :)
0
03-05-2021 06:07:23
•