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J
Ring App Mac OS - any way to disable sound/alerts?

I have the ring app installed on my mac. Every time there is motion it plays a chime sound and opens up a little window with the camera view in it. I'm not so bothered by the tiny preview but I can't find a way to disable the alert sound it plays. Ideally I'd like options like on the iOS app where you can select only alerts for a ring rather than motion and to be able to disable the alert chime.

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22-10-2019 01:57:52

Responses (3)

  • M

    Glad you asked @joel ! If you open the Ring app on your Mac app there should be toggles at the top for ring alerts and motion alerts which can be unchecked to disable. Visit Ring.com/app to ensure you have an updated version of the app installed. Additionally, there should be a "Notifications" option in system preferences, which allow you to choose how the Mac notifies for the Ring app. I hope this helps! :)

    3

    22-10-2019 09:59:51

      S

      I have the opposite problem. I want sound notifications and cannot get any on my mac

      0

      25-10-2019 04:59:26

      S

      maybe this is an issue with catalina?

      0

      25-10-2019 05:00:11

      C

      Have you tried uninstalling and reinstalling the Ring App? Also, have you checked all audio settings on your device? Thanks!

      0

      25-10-2019 06:17:33

  • T

    YES, please for the love of pete. We need a choice to disable sounds on the MAC OS app. Not disable alerts. Where can I turn off these sounds but keep a video pop-up??

    5

    13-11-2019 08:37:15

      S

      How can I ENABLE sounds on Mac OS? I only have video!

      1

      13-11-2019 08:42:34

      T

      Trade you...the sound is so loud. My phone is muted at work but my MacBook lets everyone in earshot that there is a squirrel running past my camera at home.

      2

      13-11-2019 08:57:40

      J

      I just fixed this on my computer. Mine broke this morning as soon as I updated to Catalina. The solution is to just remove the Ring App's system level permissions to make sound in system level preferences. System Preferences --\> Notifications: Scroll down to Ring. Uncheck box for "Play sound for notifications". Screenshot attached. ![Screen Shot 2019-11-22 at 10.32.13 AM.png|668x526](upload://vnbrHhtV87gEdTJEQtQOf8RIi6h.png)

      10

      22-11-2019 03:35:42

      T

      fixed! thank you!

      0

      22-11-2019 07:09:52

      G

      Thank you! Was driving me crazy and was thinking to remove the Ring app...

      0

      26-03-2020 10:59:31

  • M

    How do you turn off the notification alert sounds, without turning off the audio on my Mac? I see a way to disable the notifications, but I still want the visual notifications, just don't want the audio coming through.

    1

    07-05-2020 05:26:17

      P

      Seriously! Would love to know this. The alert sound is SO LOUD. Always at 100% volume even when computer is not.

      0

      09-05-2020 06:20:45

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