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Ring app for Android continuously crashing
The past few days, the Ring app crashes when I attempt to open it from the icon on my windows phone. It will show the blue Ring homescreen, then fail out. I get an Android message saying "Ring app keeps stopping." I have already deleted the app, restarted my phone, and reinstalled the app from the Google Playstore. It worked ok for a little while, but now it is crashing again. I still am getting some live notifications. I can usually open the live video from a motion notification, but nothing else associated with the app works.
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09-08-2020 17:03:03
Responses (2)
- S
I just began experiencing this same issue over the past few weeks. Android began throwing the error message, "Unfortunately, Ring has stopped", whenever I attempt to view Neighbor postings after receiving a neighbor alert. After accepting the error the app fatally crashed. If I did not select Neighbors, other functions within the Ring app functioned correctly.I deleted Ring cache, deleted the ring app, restarted the device twice, and then reloaded the app from Playstore. The Neighbors function continues to fail with the error above. However, after reloading, accepting the error I returns to me to the app's home page and I can load events, etc...a modest improvement at best.Where to go from here?Thanks,Steve
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04-06-2021 15:45:25
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CHi @sharris. Thanks for listing out the details on what you're experiencing as well as what troubleshooting steps you've already tried to resolve it. Since those steps didn't work, I'd suggest reaching out to our support team directly so they can take a closer look at this for you and review the inf
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04-06-2021 18:48:40
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mrbanev
I have the same issues since last week. Submitted zillion feedbacks no answer yet. Bummer
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14-08-2020 16:54:40
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