Ring App dials on phone
Hi all I have a strange issue. Whilst parked up waiting for someone yesterday, I checked my camera via theapp. At the time, my phone was connected to my hands free system in my car. The phone proceeded to make a call to my own number - obviously did not ring. I tried this a couple of times. Does anybody have any idea why this is happening and how to stop it? Thanks
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09-10-2019 05:54:09
Responses (7)
- F
NOT SOLVED!! This an unacceptable solution. The purpose of having Bluetooth available in cars to provide audio with connected devices. Fix the app so it doesn't use Bluetooth and rely on the cellular network that has bandwidth to provide both audio and video. When I use other smart home apps in my home they don't ring my phone.
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31-12-2020 09:00:58
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- W
It's now 02/11/2022 and RING has not solved this RING app problem! Strange that my Samsung Galaxy S20 Note Ultra phone and Samsung Watch 4 was working fine with the RING app with no conflicting issues until just recently I noticed audio problems trying to view history captured videos in the RiNG app. I noticed my bluetooth connected Watch 4 would start making a phone call every time I tried to view a video capture or live view. I noticed this bug after the phone was updated to Android 12. So why was it working on previous Android version 11 and now the bug has appeared again? RING developers please work with Google Android and Samsung developers to FIX THIS bug!
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11-02-2022 06:58:22
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- L
Since there seems to be a long pause in posts and then another post just today....I assume this bug was fix and is now reintroduced. Please fix asap.
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11-02-2022 09:58:41
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- W
The Android RING app on Samsung Galaxy Note20 Ultra is still not fixed. They never responsed to me about this problem. The audio playbacks under History videos captures still chops in and out.
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19-07-2022 08:00:16
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jmatteis
I can't believe over a year later and still the same issue? I just got a ring doorbell. I am having the same issue, I have v-tech home phones that connect to my cell via bluetooth as well, check live on the RING and it just keeps trying to dial my own phone number while I watch live, same in my Honda, continually attempts to call my own phone number. The solution of turning off bluetooth prior to checking live, is RIDICULOUS. Do the techs at RING have any technical background? That's like going to the doctor for pain and all he tells you is to not do what causes the pain, instead of investigating and solving the ACTUAL issue. Yet, in this instance, RING is the cause of the issue. My phone is the Samsung S9, not sure if it's an Android compatibility problem, as my brother has no issues with his iPhone, but it's ridiculous and as someone else said, a possible deal breaker, may look into Nest or Wyze...
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20-12-2020 11:08:34
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