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K
Removing old devices from the app
app-settings
troubleshooting

I just replaced my old doorbell and have another cam that quit working. I want to remove them from the app, but don’t see an option. Any suggestions?

938

0

2

24-01-2021 11:39:50

Responses (2)

  • V

    I also have this problem

    0

    05-08-2021 03:01:12

      TE

      Device. Device Settings. General Settings. Remove This Device.

      1

      05-08-2021 04:20:27

  • M

    Thanks T! I followed your instructions and they worked. They're not very intuitive so my attempt at clarification may help those less savvy. I got a replacement for a device and Ring implied that I didn't have to remove it as it would automatically be done - wrong! Go to **Devices** at the top left Select the device to be removed Select **Device Settings** Select **General Settings** Select **Remove This Device** and then **Confirm**

    1

    07-11-2021 04:11:08

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