Responses (3)

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  user_f408db

  Here's what worked for me (android). I removed the app icon from my homepage. Then went into "all my apps" that I don't use regularly but aren't on any "pages" and I did a long press. Then I added it to my homepage. It came up without the widget number. Hope that helps. BTW - it removed my neighbors and history entries, but those repopulated as soon as I tried to see what was still there.

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  06-09-2024 06:59:16

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  Caitlyn_Ring

  Thank you for sharing what worked for you, @user_f408db!

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  09-09-2024 03:27:57

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  SCscsc

  iPhone: My red number completely disappeared for all devices.  This number has been great for at-a-glance updates.  I cannot figure out how to get my red numbers back. HELP! I’ve rebooted my phone several times.  I deleted the app; restarted my phone; reinstalled the app; and … restarted my phone. 

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  14-12-2024 04:52:37

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  Tee2

  I have the same issue, on my and my wife’s phone. I don’t get any motion notifications anymore 

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  15-12-2024 01:51:08

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  SCscsc

  iPhone: My red number completely disappeared for all devices.  This number has been great for at-a-glance updates.  I cannot figure out how to get my red numbers back. HELP! I’ve rebooted my phone several times.  I deleted the app; restarted my phone; reinstalled the app; and … restarted my phone. 

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  14-12-2024 04:52:37

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  dm0413

  If your referring to a red dot that usually had a # in it that looked something like this : Unfortunately for you, and every other RING customer, that indicator which was used to tell how many and which camera (if you had multiple cameras) was activated, well the clowns that run this company saw fit in their infinite stupidity to do away with that incredibly useful tool that us customers used basically ALL THE TIME.  And apparently, it's never coming back.  

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  14-12-2024 05:18:55